All services
Process automation
Let the paperwork move itself.
Approvals, documents, payment matching and follow-ups that run on their own, built around the way your team already works. Requests reach the right person on their phone, nothing waits in an inbox, and every step is logged.
Good for Finance teams · Operations · HR and admin · Procurement · Branch networks
What you get
Hours back, every week.
We map the processes that eat your team's time, then automate them in the tools you already use or in a system we build. Every step is logged, so you see who did what and when.
01
Approvals on the phone
LPOs, leave and expense claims reach the right approver and are signed off in a tap.
02
Documents that fill themselves
Contracts, quotes and letters filled from your data, on your letterhead, ready to sign.
03
Payments matched daily
M-Pesa and bank statements matched to invoices, so finance only handles the exceptions.
04
Follow-ups that never slip
Reminders for invoices, renewals and tasks, sent on time by SMS, email or WhatsApp.
05
Your tools, connected
Forms, sheets, your CRM, accounts and WhatsApp share data instead of being retyped.
06
Every step logged
A full trail of who requested, approved and changed what, ready for your auditors.
Inside Workflows
Seven workflows we automate most.
Click through the workflows we build most often. Each runs in your current tools or a system we build, sends people only the steps that need them, and logs the rest.
THTujenge Hardware & Steel LtdBuilding materials, 5 branches
- Workflows
- Automation
Dashboard
GMGrace MwikaliFinance manager
OCT 2026 Welcome back, Grace
Tujenge Hardware & Steel Ltd, Ruiru. Tuesday 6 October 2026.
Hours saved, September310across 14 workflows ▲ 9.2%
Waiting approval113 waiting for you ▼ 2.4%
Payments matched today94%457 of 486 ▼ 2.8%
Failed runs today2Zoho Books login expired ▲ 8%
Hours saved, September, last 12 weeks310
This periodLast period
20 Jul3 Aug17 Aug31 Aug14 Sep28 Sep
By status
- waiting 3 hrs1
- new2
At a glance
Waiting for you
RequestRaised byAmountStatus
LPO-1042, cement
Peter Njoroge
KES 184,500
waiting 3 hrs
Airport taxis, 2 Oct
Kevin Mwangi
KES 12,300
new
Petty cash, Mombasa
Halima Omar
KES 20,000
new
No records match.
Recent activity
M-Pesa payments matched457 of 486 today, 29 left for review
LPO-1039 approved by Joseph MutuaLaptops, KES 312,000, sent to the supplier
Sync failed: supplier bills to Zoho BooksLogin expired at 06:00, retrying hourly
Delivery note DN-8812 signedNyali apartments site, signed on a phone at 09:14
New dashboard
Approvals
GMGrace MwikaliFinance manager
ApprovalsRequests in the approval chain, by stage.
Waiting approval113 waiting for you ▼ 0.1%
Approved this week64 ▼ 2.5%
Average wait3.2 hrs26 hrs in June ▼ 2%
Sent back5this week ▼ 0.1%
All types All branches All stages
RequestTypeAmountRaised byStage
LPO-1042, cement
Purchase order
KES 184,500
Peter Njoroge
with finance
Leave, 14 to 18 Oct
Annual leave
5 days
Mercy Akinyi
with manager
Fuel claim, Nakuru
Expense claim
KES 8,400
Brian Kiptoo
approved
LPO-1039, laptops
Purchase order
KES 312,000
Susan Wairimu
approved
Airport taxis, 2 Oct
Expense claim
KES 12,300
Kevin Mwangi
with finance
Petty cash, Mombasa
Petty cash
KES 20,000
Halima Omar
with finance
Refund, account 0457
Customer refund
KES 46,800
Daniel Ochieng
with director
LPO-1045, steel bars
Purchase order
KES 1,240,000
Peter Njoroge
submitted
Forklift training
Training
KES 36,000
James Kirui
sent back
Leave, 2 to 3 Nov
Annual leave
2 days
Esther Chepkoech
submitted
No records match.
Purchase order · Ruiru yard · Step 2 of 2, waiting 3 hours
- Supplier
- Ndegwa Cement Agencies
- Items
- 410 bags of cement, 50 kg, at KES 450
- Amount
- KES 184,500 incl. VAT
- Budget left
- KES 1.2M of KES 3M for October
- Chain
- Yard manager, then finance
- Approved so far
- Paul Gitau, yard manager, 07:41
- Quote
- Q-NDC-2219.pdf attached
- Reminder sent to Grace Mwikali on WhatsApp
- Approved by Paul Gitau, yard manager, and passed to finance
- Budget check: KES 1.2M left for October
- Raised by Peter Njoroge with the supplier's quote attached
New request
Documents
GMGrace MwikaliFinance manager
DocumentsDocuments made from templates, and where each one is.
Made in September312 ▼ 0.5%
Awaiting signature92 older than 5 days ▼ 3.9%
Average turnaround14 minrequest to sent ▼ 3.7%
Signed this week41 ▼ 4.6%
Documents by type, September312
By status
- awaiting signature2
- signed2
- sent1
- queued1
- draft1
All templates All status
DocumentForTemplateSentStatus
Credit agreement
Rongai Hardware
Trade credit v3
5 Oct
awaiting signature
Offer letter
Lucy Wambui
Offer, staff
1 Oct
signed
Quote Q-2290
Kamau Builders
Quote, trade
6 Oct
sent
Demand letter
Account 0457
Arrears 60 days
Not yet
queued
Delivery note DN-8812
Nyali apartments site
Delivery note
6 Oct
signed
Supply contract
Ndegwa Cement Agencies
Supply, annual
28 Sep
awaiting signature
Warning letter
Staff no. 0218
HR, first warning
Not yet
draft
No records match.
Trade credit v3 · Rongai Hardware · Sent 5 Oct, 15:20
- Customer
- Rongai Hardware Ltd, PIN P052 *** 61K
- Credit limit
- KES 750,000 on 30 days
- Signers
- Francis Kimani, director, and Grace Mwikali
- Filled from
- Customer record and credit approval CR-118
- Sent by
- Email and WhatsApp, link valid 14 days
- Signed so far
- Grace Mwikali, 5 Oct at 15:21
- Reminder sent to Francis Kimani on WhatsApp
- Signed by Grace Mwikali for Tujenge
- Made from Trade credit v3 and sent for signature
- Credit approval CR-118 approved by Joseph Mutua
New document
Reconciliation
GMGrace MwikaliFinance manager
ReconciliationPayments received today and how each was matched.
Payments today486 ▲ 0.7%
Matched automatically94% ▲ 1.2%
Left to review29KES 412,600 in total ▲ 4.9%
Received todayKES 3.84MM-Pesa and bank ▲ 2.6%
Matched automatically, %94%
1 Sep8 Sep15 Sep22 Sep29 Sep
By status
- to review1
- matched3
- sent to finance1
- part paid1
- credit held1
All sources All status Today
PaymentPayerAmountMatched toStatus
M-Pesa UJ6B7C3M9P
Samuel Otieno
KES 1,950
No account ref
to review
M-Pesa UJ6A1K8Q2T
Grace Wanjiru
KES 4,500
INV-8812
matched
Bank transfer
Kazungu Developers Ltd
KES 238,000
3 invoices
matched
Cash deposit
Thika branch
KES 62,000
Till, 5 Oct
sent to finance
M-Pesa UJ6C2D8N4R
Rongai Hardware
KES 150,000
INV-8790, part
part paid
M-Pesa UJ6D9F1H7K
Juma Mwangi
KES 12,400
INV-8834
credit held
RTGS
Kirigo Homes Ltd
KES 1,180,000
INV-8801 to 8803
matched
No records match.
M-Pesa paybill · Tue 6 Oct, 09:47 · No account reference
- Payer
- Samuel Otieno, 0722 *** 115
- Amount
- KES 1,950
- Account entered
- Blank
- Best guess
- INV-8829 for KES 1,950, same name
- Why not automatic
- No reference, two open invoices fit
- Paybill
- 5 *** 21, Ruiru
- SMS sent to Samuel Otieno asking for the invoice number
- Two open invoices fit the amount, so it waits for a person
- Payment received on the paybill with no account number
- INV-8829 issued to Samuel Otieno for KES 1,950
Match payment
Reminders
GMGrace MwikaliFinance manager
RemindersReminders and escalations scheduled this week.
Sent this week1,240 ▲ 0.6%
Paid after reminder62%within 7 days ▲ 3.4%
Escalated82 to directors ▲ 1.5%
Renewals in 30 days6 ▼ 2.5%
Mon 5Tue 6Wed 7Thu 8Fri 9
08:0009:0010:0011:0012:0013:0014:0015:0016:0017:00
All channels All status
ReminderToChannelWhenStatus
Invoice due 10 Oct
Rongai Hardware
WhatsApp
Tue 6 Oct, 09:00
read
Insurance, KDA 412J
Brian Kiptoo
Email
Thu 8 Oct, 08:00
scheduled
Account 0457, 60 days
Mwalimu Builders
SMS
Mon 5 Oct, 10:00
second reminder
Audit pack, Q3
Finance team
Email
Tue 6 Oct, 14:00
escalated
Business permit, Thika
Ann Njeri
Email
Wed 7 Oct, 08:30
scheduled
Invoices due today
42 trade customers
WhatsApp
Tue 6 Oct, 08:00
sent
Follow-up, Q-2290
Kamau Builders
WhatsApp
Wed 7 Oct, 11:00
scheduled
No records match.
Payment reminder · WhatsApp · Read at 09:12
- Customer
- Rongai Hardware Ltd, Francis Kimani
- Invoice
- INV-8790, KES 286,000, due 10 Oct
- Paid so far
- KES 150,000 on 6 Oct by M-Pesa
- Balance
- KES 136,000
- Next reminder
- Sat 10 Oct, 09:00, on the due date
- Template
- Due in 4 days, with statement
- Read by Francis Kimani on WhatsApp
- Reminder sent with the statement and paybill details
- Part payment of KES 150,000 matched to INV-8790
- INV-8790 issued on 30 days
New reminder
Integrations
GMGrace MwikaliFinance manager
IntegrationsEvery connection and its last sync, by area.
Connected tools10 ▼ 0.5%
Records synced today3,418 ▲ 3.5%
Failed syncs2Zoho Books login ▼ 2.5%
Average delay40 sevent to record ▲ 3.6%
Sales & customers
Money & tax
People & admin
Each tile is one connection, checked every 5 minutes. Red tiles have stopped and are retrying.
All tools All status
ConnectionToolDirectionLast runStatus
Supplier bills
Zoho Books
Out to Zoho
6 Oct, 06:00
login expired
Website quote form
Website
Into Workflows
6 Oct, 10:42
running
Branch sales, Ruiru
Google Sheets
Two-way
6 Oct, 10:30
running
WhatsApp Business
WhatsApp API
Into the CRM
6 Oct, 10:41
running
Paybill 5 *** 21
M-Pesa Daraja
Into finance
6 Oct, 10:39
running
Sales invoices
KRA eTIMS
Out to KRA
6 Oct, 10:35
running
Bank statement
Bank file
Into finance
6 Oct, 07:00
late file
No records match.
Zoho Books · Out to Zoho · Last good run 5 Oct, 18:00
- What it does
- Approved supplier bills posted to Zoho
- Schedule
- Every hour, 06:00 to 20:00
- Failed at
- 6 Oct, 06:00: login expired
- Waiting to send
- 14 bills, KES 1.86M
- Retries
- Every hour, alert after 2 failures
- Alert sent to
- Grace Mwikali and the IT desk
- Retry failed: login expired. 14 bills waiting
- Alert sent to Grace Mwikali after 2 failed runs
- Run failed: Zoho Books refused the saved login
- Run passed: 9 bills posted
New connection
Runs log
GMGrace MwikaliFinance manager
Runs logToday's automated runs and how each one ended.
Runs today1,412 ▲ 3.1%
Succeeded99.2% ▲ 0.3%
Failed119 Zoho Books, 2 bank file ▲ 0.3%
Average run time2.4 s ▼ 1.5%
Runs by hour, today991
By status
- failed1
- done4
- running1
- retrying1
All workflows All status Today
RunWorkflowTriggerTimeStatus
R-58224
Post supplier bills
Hourly schedule
10:00
failed
R-58231
Approval reminder
Waiting 3 hours
10:40
done
R-58229
Match M-Pesa payment
Payment received
10:39
done
R-58230
Credit application
Google Form
10:36
running
R-58226
Quote to PDF
Form submitted
10:21
done
R-58220
Payment reminders
Daily 09:00
09:00
done
R-58217
Import bank statement
Daily 07:00
07:00
retrying
No records match.
Post supplier bills · Hourly · Failed at step 2 of 4
- Started
- 6 Oct, 10:00:02
- Trigger
- Hourly schedule
- Step 1
- Collect approved bills: 14 found
- Step 2
- Sign in to Zoho Books: login expired
- Steps 3 and 4
- Not run: post bills, mark as sent
- Next try
- 11:00, alert already sent
- Step 2 failed: Zoho Books refused the saved login
- Step 1 done: 14 approved bills collected
- Owner alerted after the second failure
- Last good run: 9 bills posted
Run now
Process dashboard
GMGrace MwikaliFinance manager
Process dashboardCycle times against target, last 30 days.
Processes automated14 ▲ 3.2%
LPO cycle time1.4 daystarget 2 days ▲ 8.9%
Hours saved, Sept310 ▲ 3.1%
Over target1customer refunds ▼ 0.2%
LPO cycle time, days1.4
JunJulAugSepOct
By status
- over target1
- on target4
- watch2
All branches Last 30 days
ProcessRuns, 30 daysCycle timeSlowest stepStatus
Customer refunds
38
4.8 days
Director sign-off
over target
Purchase LPOs
412
1.4 days
Finance check
on target
Staff leave
64
6 hrs
Line manager
on target
Expense claims
186
2.1 days
Receipt upload
watch
Payment matching
9,860
40 s
Manual review
on target
Credit applications
22
1.9 days
Director sign-off
on target
Supplier bills
298
3.2 days
Zoho sync
watch
No records match.
Customer refunds · Target 2 days · Last 30 days
- Requests
- 38, KES 1.12M in total
- Cycle time
- 4.8 days on average
- Target
- 2 days
- Slowest step
- Director sign-off, 3.1 days
- Before automation
- 9 days, June 2026
- Owner
- Daniel Ochieng, credit control
- Over target for the third week running
- Weekly summary sent: refunds at 4.8 days
- Weekly summary sent: refunds at 4.5 days
- Target set at 2 days by Grace Mwikali
New process
Notifications
M-Pesa payments matched457 of 486 today, 29 left for review
LPO-1039 approved by Joseph MutuaLaptops, KES 312,000, sent to the supplier
Sync failed: supplier bills to Zoho BooksLogin expired at 06:00, retrying hourly
Delivery note DN-8812 signedNyali apartments site, signed on a phone at 09:14
Dashboard
Requests waiting, payments matched, runs that failed and hours saved across every workflow: what Grace checks first each morning.
Open a module
Approvals
Requests, LPOs, leave and expenses routed through your approval chain.
- Approval chains by amount and departmentLPOs under KES 50,000 need a manager, larger ones finance too, and above KES 500,000 a director.
- Approve from a phone, email or WhatsAppApprovers get the request with its quote attached and approve or reject in one tap.
- Reminders when a request sits too longA request waiting over 3 hours gets a reminder, then moves to the approver's deputy.
- Full trail of who approved whatEvery step, comment and attachment is logged with the time and the person.
- Deputies for leave and travelApprovers name a deputy for the days they are away.
- Budget check before approvalEach request shows what is left in the department's budget for the month.
- Leave and claims in the same flowLeave, expense claims, petty cash and refunds use the same approval rules.
- Approved LPOs sent to the supplierOnce approved, the LPO goes to the supplier as a PDF without anyone retyping it.
- Send back with a reasonA rejected request returns to the person who raised it, who can fix it and resend.
Document generation
Contracts, quotes and letters filled from templates and sent for signature.
- Templates on your letterheadQuotes, offer letters, credit agreements and demand letters with your logo and wording.
- Fields filled from your systemNames, amounts, dates and KRA PINs pulled from the customer or staff record.
- E-signature and PDF in one stepSent for signature by link, signed on a phone, and saved as a PDF.
- Filed against the right customerEach signed document is stored on the customer or staff record.
- Clause libraryApproved clauses for credit terms, delivery and warranty dropped into any template.
- Template versionsEvery edit to a template is logged, and old documents keep the version they used.
- Sent by email or WhatsAppThe document goes out with a short message on the channel the customer reads.
- Reminders to signUnsigned documents get a reminder after two days and a call task after five.
Payment reconciliation
M-Pesa and bank statements matched to invoices, leaving only the odd ones.
- M-Pesa paybill and till paymentsPaybill and till payments pulled through M-Pesa Daraja as they arrive.
- Bank statements imported dailyStatements imported each morning, from a file or a bank feed where the bank offers one.
- Matched by reference, amount and nameAccount number, invoice number, amount and payer name checked against open invoices.
- Only the exceptions left for financePayments with no reference or the wrong amount wait in a short list for a person.
- Part and over paymentsPart payments reduce the balance, and overpayments are held as credit on the account.
- One payment, several invoicesA transfer that covers three invoices is split across them, oldest first.
- Receipts sent at onceA receipt goes to the customer by SMS or WhatsApp as soon as the payment is matched.
- Posted to your accountsMatched payments are posted to the ledger, so the bank balance and debtors agree.
- Rules you can addWhen a director pays for their company, match it once and the system remembers.
Reminders & follow-ups
Invoices, renewals and tasks chased on time, by SMS, email or WhatsApp.
- Payment reminders before and after dueA polite note 3 days before the due date, then on the day, then 7 days after.
- Renewals, licences and contract datesVehicle insurance, county business permits and supply contracts tracked with their dates.
- Tasks escalated when they slipAn overdue task goes to the owner's manager after the time you set.
- Sent by SMS, email or WhatsAppEach customer gets reminders on the channel they read, with the paybill details.
- Statement with the reminderThe customer's statement goes with the reminder, so there is no back and forth.
- Stops when paidA payment matched in reconciliation stops the next reminder at once.
- Quiet hours and holidaysNothing goes out at night, on Sundays or on public holidays.
- Read receiptsSee which reminders were delivered and read on WhatsApp.
Integrations
Forms, sheets, your CRM and WhatsApp passing data without copy and paste.
- Web and Google forms into your systemQuote requests and credit applications land as records, not emails to retype.
- Google Sheets and Excel kept in syncBranch sheets keep working, and their rows sync both ways with the system.
- CRM, accounting and HR tools connectedCustomers, invoices and staff kept the same in each tool.
- WhatsApp Business messages loggedMessages from the WhatsApp Business API saved on the customer's record.
- M-Pesa and bank feedsPaybill and till payments from Daraja and bank statement files brought in for matching.
- KRA eTIMS invoicesSales invoices submitted to eTIMS, with the details KRA returns saved on each one.
- Retries and alertsA failed sync retries on its own and alerts a person if it keeps failing.
- Webhooks and APIsAny tool with an API or webhooks can send or receive data.
Runs log
Every automated run with its trigger, steps and result, so a failure is seen and fixed fast.
- Every run recordedEach workflow run is logged with what started it, each step and the result.
- Failed steps in plain wordsA failed step shows the error in plain words and the record it was working on.
- Retry from the failed stepFix the cause and rerun from where it stopped, without repeating the steps that worked.
- Alerts on repeat failuresTwo failures in a row send an alert to the workflow's owner.
- Search by recordFind every run that touched an invoice, a customer or a request.
- Run times trackedA workflow that is getting slower stands out before anyone notices.
- Kept for auditRun history kept for 12 months, ready for your auditors.
- Manual runsStart a workflow by hand when you need it outside its schedule.
Process dashboard
Cycle times and bottlenecks for every process, so you fix the slow step.
- Cycle time for each processHow long each LPO, claim, refund and leave request takes from start to finish.
- Where requests wait the longestThe step and the person where work sits, for each process.
- Volumes by team and branchHow many requests each branch and team raises and approves each week.
- Weekly summary in your inboxA Monday email with cycle times, slow steps and hours saved.
- Targets per processSet a target time and see at a glance which processes are over it.
- Hours savedTime saved, estimated from the steps no longer done by hand.
- Before and afterCycle times from before automation kept, so you see the change.
- Drill into any processClick a slow process to see the requests that made it slow.
Custom built, not off the shelf. Every system we build is made to fit the client's needs: the modules, screens, wording and reports follow how your organisation works. The business, names and figures in this demo are examples.
Free plan, no obligation
Your answers go straight to the people who build it.
Automate your first process.
- A fixed-scope plan and price within 24 hours
- Live in 21 working days, then hosted and supported by us
- Built around how you work, not squeezed into a template
Your answers go straight to the people who build it.
Approvals
Approved from a phone, in minutes.
Requests, LPOs, leave and expenses routed through your approval chain.
- Approval chains by amount and department
- Approve from a phone, email or WhatsApp
- Reminders when a request sits too long
Approvals
Search
GMGrace MwikaliFinance manager
ApprovalsRequests in the approval chain, by stage.
Approval chains Deputies New request
Waiting approval113 waiting for you
Approved this week64
Average wait3.2 hrs26 hrs in June
Sent back5this week
Search request or person All types All branches All stages
RequestTypeAmountRaised byStage
LPO-1042, cement
Purchase order
KES 184,500
Peter Njoroge
with finance
Leave, 14 to 18 Oct
Annual leave
5 days
Mercy Akinyi
with manager
Fuel claim, Nakuru
Expense claim
KES 8,400
Brian Kiptoo
approved
LPO-1039, laptops
Purchase order
KES 312,000
Susan Wairimu
approved
Airport taxis, 2 Oct
Expense claim
KES 12,300
Kevin Mwangi
with finance
Average wait, hours
Approvalslive
LPO-1042, cement
Purchase order
with finance
Leave, 14 to 18 Oct
Annual leave
with manager
Fuel claim, Nakuru
Expense claim
approved
Payment reconciliation
Statements matched automatically.
M-Pesa and bank statements matched to invoices, leaving only the odd ones.
- M-Pesa paybill and till payments
- Bank statements imported daily
- Matched by reference, amount and name
Reconciliation
Search
GMGrace MwikaliFinance manager
ReconciliationPayments received today and how each was matched.
Import statement Matching rules Match payment
Payments today486
Matched automatically94%
Left to review29KES 412,600 in total
Received todayKES 3.84MM-Pesa and bank
Search reference or payer All sources All status Today
PaymentPayerAmountMatched toStatus
M-Pesa UJ6B7C3M9P
Samuel Otieno
KES 1,950
No account ref
to review
M-Pesa UJ6A1K8Q2T
Grace Wanjiru
KES 4,500
INV-8812
matched
Bank transfer
Kazungu Developers Ltd
KES 238,000
3 invoices
matched
Cash deposit
Thika branch
KES 62,000
Till, 5 Oct
sent to finance
M-Pesa UJ6C2D8N4R
Rongai Hardware
KES 150,000
INV-8790, part
part paid
Matched automatically, %
Payments today
486 Matched automatically: 94%
Document generation
Contracts and quotes write themselves.
Contracts, quotes and letters filled from templates and sent for signature.
- Templates on your letterhead
- Fields filled from your system
- E-signature and PDF in one step
Documents
Search
GMGrace MwikaliFinance manager
DocumentsDocuments made from templates, and where each one is.
Templates Clause library New document
Made in September312
Awaiting signature92 older than 5 days
Average turnaround14 minrequest to sent
Signed this week41
Search document or name All templates All status
DocumentForTemplateSentStatus
Credit agreement
Rongai Hardware
Trade credit v3
5 Oct
awaiting signature
Offer letter
Lucy Wambui
Offer, staff
1 Oct
signed
Quote Q-2290
Kamau Builders
Quote, trade
6 Oct
sent
Demand letter
Account 0457
Arrears 60 days
Not yet
queued
Delivery note DN-8812
Nyali apartments site
Delivery note
6 Oct
signed
Documents by type, September
Documentslive
Credit agreement
Rongai Hardware
awaiting signature
Offer letter
Lucy Wambui
signed
Quote Q-2290
Kamau Builders
sent
Running today
Automation at work.
Timeless Timber runs its production stages, stock and dispatch on a system we built and host, with procurement, finance and HR being added to it. Leave and payroll run on JamboHR and sales follow-ups on Pinch CRM, both our own products.
First workflow live in 21 working days.
- 01Days 1 to 3
Map the process
We follow one process end to end, count the hand-offs and agree what to automate first.
- 02Days 4 to 6
Design the flow
Steps, approvers, templates and rules agreed with you, including what happens when someone is away.
- 03Days 7 to 21
Build and test
Built on your tools or ours and tested with real requests, payments and documents.
- 04Then
Measure and add more
The dashboard shows time saved and slow steps. We tune it, then automate the next process.
Tools we use Laravel · n8n · Make · Zapier · Google Workspace · Microsoft 365 · M-Pesa Daraja · WhatsApp Business API · Webhooks
Before you ask.
Which processes should we automate first?
The ones that happen often, follow clear rules and keep someone retyping or chasing. Approvals, invoices, payment matching and reminders are the usual start. We look at volume and time spent, then agree a shortlist with you.
Do we need a new system?
Not always. Many workflows run on tools you already have, such as Google Workspace, Microsoft 365, your accounting package and WhatsApp. Where those cannot do the job, we build the missing piece in Laravel and host it for you.
Can it match M-Pesa and bank payments?
Yes. We pull paybill and till payments through M-Pesa Daraja, import your bank statements, match each payment to an invoice by reference, amount and name, and leave only the unclear ones for your finance team.
What happens when an approver is away?
You set a deputy or a time limit. A request that waits too long gets a reminder, then moves up the chain, and every step is logged with who acted and when.
What does automation cost?
It depends on the processes and the tools involved. After a free scoping call you get a fixed-scope proposal in writing, so you know the price before we start.
Let's automate your busiest process.
A free scoping call, then a fixed-scope proposal in writing.
