Contact

Let’s build something that ships.

Ten quick steps, about three minutes. Within 24 hours you get a written scope and a fixed price, and every project is delivered in 21 working days.

01 of 10 ~3 min

Q1What do you need help with?

Select all that apply. We’ll combine the right team.

Q2What kind of project is this?

Pick the one that fits best.

Q3Where are you in the process?

Honest answer is best.

Q4What does success look like?

Pick up to 3 outcomes that matter most.

Q5Got a specific KPI in mind?

Optional. e.g. “3× more bookings/month” or “cut support tickets by 40%”.

Q6What industry?

We’ll match you with someone who’s shipped in your space.

Q7How big is the team?

Q8Where do you operate?

Pick all your active & planned markets.

Q9What’s the budget range?

Be honest. We’ll tell you straight if it’s a fit.

Q10When can you start?

Q11When does it need to launch?

Q12What do you already have?

Pick all that apply. Less to redo.

Q13Worked with an agency before?

Q14Who’s in the decision?

So we know how to pace approvals.

Q15How did you hear about Pinch?

Q16–Q21Your details.

Used only to send the scope. We don’t newsletter-spam.

Q22How should we reach you?

Q23How do you want to meet?

Q24Anything else we should know?

Optional. Constraints, attachments (link), prior briefs.

Quick review.

Edit anything by hitting Back. Then send.

After you send it

What happens next.

  1. Within 24 hours

    A written scope

    What we build, what it connects to and a fixed price, based on your answers.

  2. The same week

    A walkthrough

    A call or a visit to the studio to agree the plan, the dates and who does what.

  3. 21 working days

    Delivered and live

    Built, tested with your team and launched. Then we host, support and improve it.

Find us

Visit the studio.

We are in Dam Estate, off Langata Road, a few minutes from Nairobi West and Wilson Airport. Visits are by appointment, and the tea is on us.

Address
Hse 233, Dam Estate, Langata, Nairobi
Hours
Monday to Friday, 8 AM to 6 PM EAT
Follow along
Pinch StudioDam Estate, Langata
FAQ

Quick answers.

Anything else, ask us on WhatsApp. A person answers, usually within 2 hours in studio hours.

Ask on WhatsApp
How fast do you reply?

Within 24 hours on business days. WhatsApp is fastest, usually within 2 hours during studio hours (8 AM to 6 PM EAT).

How long does a project take?

Every project is delivered in 21 working days, from the first workshop to launch. The written proposal shows the plan day by day.

What’s your minimum project size?

We don’t have a hard minimum. Smaller engagements (under KES 500k) usually fit better as fixed-scope sprints; bigger ones go on retainer.

Do you work with brands outside Africa?

Yes, if the work involves Africa in some way (market entry, audience, payments, content). We’re built for African brands going regional or global.

What does “one accountable lead” mean?

From kickoff to launch, the same senior person owns your project. No relay race. Same brain that scoped you ships you.

Do you sign NDAs?

Yep. Send yours and we’ll counter-sign within a day, or use ours.

Can we visit the Nairobi studio?

Absolutely. Book via the qualifier above and pick “in-person”. We’re in Dam Estate, Langata.

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